Nitaris FAQ: your questions, answered.Video, photos, formats, rights.
The six things sellers ask before their first shoot — whether it will really look like their product, whether they can see it free, what they get, and who owns it. Straight answers, no asterisks.
Everything you’re wondering.
Will the video actually look like my product?
Yes — that's the point. Nitaris conditions every shot on your real photo and is built to preserve your product's shape, colour, materials and logo. If a take drifts, regenerate in one click.
Can I see it before I pay?
Yes. Your first film comes as a free watermarked preview of your own product. If you love it, one credit unlocks the clean, watermark-free master — with no re-rendering and no waiting.
What do I need to upload?
One clear photo is enough. A few angles on a clean background give the director more to work with and sharper results.
How long are the videos, and what formats?
Every film is a polished 10 seconds, delivered as a clean MP4 in vertical (9:16) for Reels and TikTok or widescreen (16:9) for your site and ads. You also get a set of marketing photos.
Do I own what I make?
Completely. Every video and photo comes with full commercial rights — use them in ads, on your storefront, in email, wherever you sell.
Do you work with Shopify?
Yes — Nitaris runs as an embedded app right inside your Shopify admin: pull a product photo from your catalogue, generate, and add it to the listing without switching tools. Everything also works in the Nitaris web app, in any browser, on desktop or phone.
The fastest answer is the one you watch.Film your own product, free.
Upload the photo you already have. You’ll know within minutes whether Nitaris holds your product true — no card, no commitment.